26 января 2018
Clean, nice ryokan
First, I never got any reply from the owner but not surprising since she can't speak English. When I first arrived, I wasn't sure if I was at the right place, the hotel sign was soooooo tiny but the ryokan owner wrote my name on a wooden board in front of the door so I was confident that I arrived at the correct place.
Check-in, waiting for 20 minutes, can't see anyone at all. We walked around, tried to make some noise, calling out people, no bell to ring, no people so I decided to call. The call was diverted and the landlady picked up the call then greeted us. We were tired and just wanted to check-in, the landlady insisted that we pay before (cash only, no credit card accepted) and she took time to calculate everything. The price was different than what I booked so I showed her my booking, she re-calculated and eventually agreed on the price on booking.com.
However please do aware that there's an onsen tax (150 yen/person/night) so we ended up paid a bit more. She then noticed that we have a baby (1 year 10 months) with us so asked for 1,000 yen extra charge per night. This is actually the first place that asked us to pay for a baby who is not even 2 years old and did not require any additional towel, mattress, or breakfast. I'm disappointed with how nitpicking she was with everything.
There were 2 shared bathrooms, one for men and another for women. They switched on the 2nd night so I tried both. The first one was soooo small. 3 people seems to be a max capacity to have without feeling too awkward. Onsen was super hot too while another bathroom I tried on the 2nd night is more spacious however onsen water is not that hot.
Overall it was a good stay. Besides from the check-in incident and additional charge, there's nothing to complain.
It looks much nicer than the pictures shown on Booking.com. The ryokan was nice and clean. The location is good to get into express way. Around 200 meters from the ryokan, there's a lawson shop (convenience store) and a gas station nearby. The location is quite good, not too far from the city center.
The landlady was sweet when we left she gave a delicious apple to everyone.